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Warranties and product returns:
All returns and exchanges must be pre-authorized by Spice Hut. Refunds and exchanges are only available for items damaged in transport. Please Note: We don't accept returns for Tea Pots or other accessories unless it is broken or damaged in transit to you. You have to contact us within 3 business days after delivery of the item. In the event that an item was received damaged, Spice Hut will cover the shipping charges. We will process the refunds after receiving the damaged items. Please contact us to arrange for item return prior to shipping to Spice Hut within business three days after receiving the shipment. All returns are subject to inspection. All exchanges must be returned in original condition, including all packaging materials, inserts and manuals. We reserve the right to refuse any exchange items that do not include the aforementioned or are returned in damaged condition.
When returning products, pack the item(s) into original shipping box with plenty of packing material, and tape securely. Any merchandise returned to us unauthorized will be refused. Please ship your parcel back to us via UPS Ground Service "Insured." We will not accept COD or freight-collect shipments unless pre-authorized by Spice Hut. No goods will be accepted for exchange or return without authorization.
Sorry, we do not accept returns on food products.
Copyright and Trademark Notice:
Orders Up To $ 100 - $5.50
Special Shipping Service: If you would like us to ship via UPS, FedEx or DHL Service, or for International destinations, please:
Call us at: 1-360-671-2800